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Terms of service

Last updated 10 October 2026

The terms for using Letward. Please read them with your duties as a landlord in mind.

On this page

  1. 1Who provides Letward
  2. 2What Letward does
  3. 3Your account
  4. 4Plans and prices
  5. 5Acceptable use
  6. 6Availability
  7. 7Our liability
  8. 8Personal data
  9. 9Changes to these terms
  10. 10Governing law
  11. 11Contact

1Who provides Letward

Letward is provided by Will Roxby, trading as Letward (“we”, “us”). Contact: hello@letward.co.uk.

These terms apply when you use Letward (“you”). By signing in you agree to them.

2What Letward does

Letward tells landlords in England when the government's Register your rental property service opens in their region and keeps the dates of the records a landlord has to hold. It covers England only.

What it is not

  • It is not legal advice. Pages state what the linked government pages say. Check those pages and take advice where you need it.
  • It is not the register. It does not file anything for you and is not connected to the government's service.
  • It makes no legal documents. It links to the official forms on GOV.UK and never says a document or notice is in order.

You stay responsible for meeting your duties as a landlord. Government dates and rules can change; we update the pages when they do and each page shows when its sources were last checked.

3Your account

You sign in with a link sent to your email. Keep access to that mailbox secure, as anyone who can read it can sign in. Make sure the details you enter are right and up to date.

4Plans and prices

The register checker is free. The paid landlord kit is not on sale yet. The prices we plan are on the pricing page.

Before the kit goes on sale we will add to these terms how payment, renewal, cancellation and refunds work.

5Acceptable use

When you use Letward you agree not to:

  • try to break, overload or get around the security of the service
  • copy, resell or scrape the service or the register checker
  • enter personal data about other people that you have no right to hold

We may suspend an account that breaks these rules. We will tell you why by email.

6Availability

We aim to keep Letward running at all times. We provide it on a best effort basis. The register checker depends on postcodes.io and may sometimes be unavailable. When it is, every region's dates are still shown on the page.

7Our liability

We are not liable for decisions you make as a landlord or for any indirect or consequential loss.

Nothing in these terms limits liability that cannot be limited by law, including liability for death or personal injury caused by negligence and liability for fraud. If you use Letward as a consumer, nothing in these terms affects your statutory rights.

8Personal data

Our Privacy notice explains what personal data we collect and how we use it.

9Changes to these terms

We may update these terms. If a change matters to you we will email you at least 30 days before it takes effect. The date at the top shows when they last changed.

10Governing law

These terms are governed by the law of England and Wales. Its courts deal with any dispute.

11Contact

Questions about these terms: hello@letward.co.uk.

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Letward. Renters' Rights Act dates and records for landlords in England. Run by Will Roxby, trading as Letward. Not legal advice.